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In this section:

• Passport services in person by appointment
• Passport services by mail
• Passport collection
• Other lodgement locations
• Emergency Passports
• Replacement Passports
• Fees
• Guarantors
• Photographs
• Processing times
• Lost and stolen passports
• Witnesses to child consent
• Name changes
• Pre-interview checklists:
  • Streamlined Passport Renewal (1-page form)
  • Adult Passport Application
  • Child Passport Application

Passport services in person by appointment

We provide passport services to Australians in Thailand at the Embassy in Bangkok by appointment Monday to Friday, 8:30am – 12:30pm (excluding Embassy public holidays). Fees apply.

Booking policy

• Please arrive 10 minutes before your appointment time for security screening.
• If you are late for your appointment, you may need to reschedule the appointment.
• Bookings can be made 2 months in advance.
• You can amend, reschedule, or cancel your appointment via the links on your notification email.
• Please ensure you select the correct type and number of services you require when you make the appointment. If you select the wrong service, we may not be able to help at your appointment time.

Passport services by mail

Renewing your passport? You may be eligible to sumbit your application by mail. For more information on eligibility and how to lodge by mail please see:

• Mailed in passport applications (adult renewals – PC7)
• Mailed in passport applications (child renewals – PC8)

Passport collection

Passports can be collected from Monday to Friday between 8:30am and 12:00pm (excluding Embassy public holidays). You DO NOT require an appointment.

Other lodgement locations

• To book appointment with the Consulate-General in Phuket please click here
• To book an appointment with the Honorary Consul in Chiang Mai, please contact Monday to Thursday (between 9 am to 12 noon) on 091 857 6996 or by email – [email protected]

The following information should be read in conjunction with the information on the Australian Passport Office Website.

Emergency Passports

In certain circumstances, we can issue an emergency passport if you need to travel urgently and your existing passport has been stolen, damaged or lost.

Fees

Fees are payable in Thai Baht by Visa/ Mastercard Credit or Debit card only (no cash payments accepted). Fees are linked to the AUD/THB exchange rate and re-aligned monthly.

Passport fees

Guarantors

Guarantors must either:

• Hold a current Australian passport issued for a minimum period of two years; or
• Belong to specific occupational categories (or local equivalent)
  • Acceptable Guarantor Occupations – Thailand

Photographs

Passport photographs must conform to specific requirements

Nearest photo shop to the Australian Embassy – Master Photo Sathorn

Processing times

You should allow a minimum of six weeks to get a new passport or renew one. Missing documents will delay your application. A child passport without full parental consent takes much longer.

The priority processing service is not available in Thailand.

Lost and stolen passports

If your passport has been lost or stolen you will need to report this to the Royal Thai Police and provide a police report when you apply for a new Australian passport.

Witnesses to child consent

Witnesses to child consent must be present at the time each person with parental responsibility signs the application form. They cannot be related to the child or the person consenting in any way, nor live at the same address.

Name changes

If your name has changed from what appears on your Australian Birth Certificate or Australian Citizenship Certificate you must provide evidence of your name change. Please read information in this link carefully.

We will only accept a foreign name change certificate if you were born overseas, live overseas and the name change happened overseas after you became an Australian citizen. The foreign name change certificate needs to be legalised. If it’s not in English, it needs to be translated in full by an approved translation service.

Note: Original change of name documents issued by Thai authorities, must be ‘certified genuine signature’ by the Legalisation Division, Department of Consular Affairs of Thailand.

Evidence of name change is also required when a parent’s name on a child’s birth certificate is different to their current name. This does not have to be legalised.

Pre-interview checklists

• Streamlined Passport Renewal (1-page form)
• Adult Passport Application
• Child Passport Application

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy’s appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy.

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